The Philosophy of Education Society of Australia (PESA) makes every effort to ensure the accuracy of all the information (the “Content”) contained in its publications. These include Educational Philosophy and Theory, ACCESS: Contemporary Issues in Education, and PESA Agora. However, PESA makes no representations or warranties whatsoever as to the accuracy, completeness or suitability for any purpose of the Content and disclaims all such representations and warranties whether express or implied to the maximum extent permitted by law. Any views expressed in this publication are the views of the authors and are not necessarily the views of the Editor, or the Society. The accuracy of the Content should not be relied upon and should be independently verified with primary sources of information. The Philosophy of Education Society of Australasia shall not be liable for any losses, actions, claims, proceedings, demands, costs, expenses, damages, and other liabilities whatsoever or howsoever caused arising directly or indirectly in connection with, in relation to, or arising out of the use of the Content.
Who we are
PESA Agora is owned and operated by the Philosophy of Education Society of Australasia (PESA) which is incorporated & registered as a charity, not-for-profit in Australia (ABN 57432755082).
This policy may change and be updated from time to time, so you should regularly check to ensure that you are happy with any changes. This policy was last updated on 1 July 2020.
PESA Agora follows Australian Privacy Principles (APPs) contained in the Privacy Act 1988 as governing law, and also covers the General Data Protection Requirements (GDPR). The APPs govern the way in which we collect, use, disclose, store, secure and dispose of your personal information – see the Office of Australian Information Commissioner (OAIC) website for information about APPs.
“Content” means any content, writing, images, audiovisual content or other information published on the product.
” IP” includes, but is not limited to, the contents, layout, design, colours, appearance, graphics and imagery of the website, content and materials as well as all copyrights, trademarks, trade secrets, patents and other intellectual property contained in the product, content and materials.
“Items” means any and all of the product, content and materials collectively.
“Materials” means any materials, information or documentation that we may provide to you in connection with your use of the product including documentation, data, information developed by us or owned by us, and other materials which may assist in your use of the product.
“Parties” means both you (the user of the Product) and us (the owner of the Product) collectively.
“Personal Information” means information that we obtain from you in connection with your use of the Product.
“Product” means the website including all pages, all sub pages, all blogs, all forums, all other connected pages and all other connected internet content whatsoever, the home page or main page of which is located at: https://pesaagora.com/
“Third Party Links” means links or references to websites other than the website, to content other than the content or to materials other than the materials, none of which are controlled by Us.
“Us”, “We”, “Our”, or “the Owner” refers to PESA AGORA and also includes any employees, affiliates, agents or other representatives of PESA AGORA
“You” or “Your” refers to the user of the website.
“Your Content” means any content posted to or added to the website, content or materials by you or by somebody authorised by you or doing so on your behalf.
I. Words referring to one gender include every other gender.
II. Words referring to a singular number include the plural, and words referring to a plural include the singular.
III. Words referring to a person or persons include companies, firms, corporations, organisations and vice versa.
VI. Any obligation on a party not to do something includes an obligation not to allow that thing to be done.
TYPE OF INFORMATION AND HOW IT IS COLLECTED
We collect information when You:
- Subscribe to an email newsletter list
- Make a donation, bequest, fund or sponsor the Product
- Make an enquiry about our services
- Visit our website
- Answer a reader survey
- Complete an online republish request
- Provide information to us. During this process we collect some of your personal information, in the following manner:
- We will not collect information that identifies you personally, except when You specifically volunteer that information to us when using specific product features that might include, but are not limited to receiving general emails from us.
- In addition to any personal information that you are required to provide in order to access these additional product features, in some cases you may be required to provide more specific information. For example, in order to make donations, you may need to provide credit card information, billing information and postal addresses.
Automatic Tracking Services:
- Cookies can also be used to establish anonymised statistics about the browsing experience on our sites.
- Regular cookies may generally be disabled or removed by tools available as part of most browsers. However, this means you won’t receive the benefits cookies provide. For example, a cookie may enable you to resume a video you watched in a previous visit, or keep you logged in to a members-only part of the website.
The types of information we may collect includes:
- Internet Protocol (IP) address
- Device (iPad, laptop, mobile etc)
- Browser type (Safari, Firefox etc)
- Internet Service Provider (ISP)
- Date and time stamp of access/donation
- Referral/exiting information – for example the website you came from prior to our website, or after leaving our website
- Information that tells us how you experience the site – for example how much time you spend on which pages, which links you choose to click
- Account information (email address, payment method etc)
- Information you provide through a reader survey which might include age range, education level etc
- Endorsements you voluntarily provide upon donating
We use the information gathered from the services outlined above to better gain an understanding about how our website is used by visitors, to analyse trends, to administer the website, and to gather demographic information about our user base. This enables us to build and maintain our service with user feedback, helping us to update and improve the service we provide.
You can opt out of these services by installing ad blockers or privacy browser extensions.
PESA Agora is not responsible for any information you provide in public areas of our website or on our social media platforms, which may then be viewed by other users.
HOW YOUR INFORMATION IS STORED
Please note that no systems involving the transmission of information via the internet, or the electronic storage of data, are completely secure. However, we take the protection and storage of your personal information very seriously. We take all reasonable steps to protect your personal information.
We use appropriate physical, digital, managerial and security systems to store your personal information and to protect it against unauthorised access, destruction or disclosure.
We do not combine, link or aggregate any of your personal information with other personal information of yours which we are holding.
HOW YOUR INFORMATION IS USED
We use your personal information to help us improve your experience with our product. It may be used to help us:
- Provide services you voluntarily subscribed to such as email newsletters
- Email you occasional reader surveys to improve the website
- Email you occasional donation requests
- Collect donations, issue donation payment receipts, notify you of payment failures and payment renewals
- Improve the quality of our website
- Promote services to you including advising you of updates or changes to our website and services
- In fraud prevention purposes
Disclosure to third-party services
As part of providing our website and services to you we use a limited number of third-party services that perform functions on our behalf, including but not limited to website hosting, server monitoring, tracking user behaviour, marketing automation services, payments, billing and customer service.
We have no control over, and assume no responsibility for, the conduct, practices or privacy policies of these third-party services and encourage you to read the policies of the services we use below:
Newsletters: PESA Agora uses MailChimp marketing automation service to send out newsletters and occasional donation and reader survey requests.
When you subscribe to our email newsletters, you agree to the following:
You can change your mind at any time by clicking the ‘unsubscribe’ link in the footer of emails you receive from us, or by contacting us at firstname.lastname@example.org.
Donating to PESA Agora
We do not retain or use any credit card or other financial account information on our servers. That information is conveyed to third-party payment services and is used only to clear the payment for your donation. All transactions on the PESA Agora website are in Australian Dollars and are handled through the secure payment gateway Stripe . Find out more about how Stripe protects your privacy and security.
Stripe protects personal information (at a minimum) to the Payment Card Industry Data Security Standards. To enable Stripe to provide secure payment facilities it will acquire information through the PESA Agora hosted payments page which may include the Cardholder’s name, credit card number (with the expiry date) and billing address. Stripe uses the information to obtain authorization of the transaction from the Issuing bank of the credit card and the Merchant’s bank and to process the payment. Some details from the transaction (such as name, email and billing address) may be made available to the Merchant or Acquirer through Stripe web based transactions management system, which allows Merchants to track transactions and process refunds.
- Your complete credit card number cannot be viewed by PESA Agora or any outside party.
- All transaction data is encrypted for storage within Stripe’s bank-grade data centre, further protecting your credit card data.
Refund Policy Any payment made to PESA Agora in error will be refunded in full, less any transaction costs incurred.
Sharing your personal information
We will retain your information for as long as needed in light of the purposes for which it was obtained or to comply with our legal obligations and enforce our agreements.
This website is published in Australia. If you are located in a country outside of Australia and voluntarily submit personally identifiable information to us, you should be aware that information about you will be transferred to Australia.
Our website is not directed at children under the age of 16 and we do not knowingly collect or maintain information from those we know are younger than 16. If you are younger than 16, you should not submit or post any personally identifiable information to our website.
ACCESSING, UPDATING AND CORRECTING YOUR PERSONAL INFORMATION
You have the right to request access to any of your personal information which we are holding.
You have the right to request that any of your personal information which we are holding be updated or corrected.
DISCLAIMER REGARDING SECURITY
CHANGES TO THIS POLICY
We take your satisfaction very seriously. If you have a complaint in relation to our handling of your personal information, we will endeavour to handle it promptly and fairly. For your information, an overview of our complaints handling procedure is as follows:
Any complaints are forwarded to our complaints officer for review. We aim to review all complaints within 14 days of receiving them (although this cannot be guaranteed). If necessary, the complaints officer may then refer the complaint to another section within our organisation for consideration. If further information is required, we may contact you to request that information. If we accept fault in relation to the complaint, then we will propose a resolution (which may or may not be the same as any resolution proposed by you). If we do not accept fault, then we will contact you to advise you of this. We aim to complete this entire process within 28 days, provided that we are provided complete information in the first place (although this cannot be guaranteed). However, if you do not provide complete information then this is likely to delay the handling of your complaint.
If you are not satisfied with our response to your complaint, you may refer your complaint to the relevant external dispute resolution organisation in your area.